Summer Intern
Client Management Internship Overview
Come build the future of work with us! Summer 2024 Internship | Hybrid NYC-based.
Integral is an award-winning Employee Experience agency. We partner with our clients to navigate organizational change and design employee experiences that lead to a better working environment. At Integral, we help our clients connect with their most important public; their people. We’re looking for interns with a manifest interest in human interaction, communications, creativity, media, culture, and a knack for building relationships, and project management.
Most importantly, the internship is designed with YOU in mind. If you love being part of a team, creating communications that delights and achieves strategic goals, then this role might be perfect for you.
RESPONSIBILITIES
DO: CLIENT WORK
Prepare agendas, develop project timelines, track milestones, provide transcription synopses, meeting notes, and other collateral that ensures your team is organized and able to anticipate client needs.
Support Integral teammates on client deliverables and content creation such as communications research, writing, stakeholder interviews, focus groups, desk research, data analyses, etc. Most importantly, share your ideas and input along the way.
Proactively gain a deep understanding of our clients’ employee population, brand, and business goals in the discovery and ongoing client management process.
SELL: BUSINESS DEVELOPMENT
Engage with varying levels of management at the director and executive levels on business development opportunities, helping with pitches and prospective client communications.
Research and create client profiles, participate in and analyze sales calls to further understand the client’s needs and goals.
Contribute to developing project proposals, client presentations, timelines, and scopes of work.
GROW: INTEGRAL’S OWN CULTURE AND OPERATIONS
Contribute to organizing in-person or virtual team events, knowledge-sharing sessions, client webinars, or Integral’s own social media presence.
Contribute your writing skills to Integral’s blog and/or the Integral Index.
Participate alongside Integral team members in team rituals and fun-ness.
SKILLS, KNOWLEDGE + EXPERIENCE:
WHAT YOU BRING
Your full self. At Integral, we practice authenticity and gratitude. Meaning, we’re forthright with one another and celebrate interactions that feel meaningful, legitimate, equitable, and true. Come prepared to be yourself! Kind is clear, clear is kind.
You’re inspired by positively impacting how employees experience their work.
You’re a top notch listener. Whether it’s gathering insights from a client, receiving feedback, or discussing a new business opportunity, you can easily identify needs and areas of opportunity.
You can work with a team and follow instructions, but are comfortable working autonomously and not afraid to ask questions and seek clarity when confused.
A go-getter personality: you’re eager to try new things, learn a new skill, or dive into unfamiliar territory.
A strategy oriented brain: You have a knack for figuring out how to get from point A to point B.
You get excited about cutting-edge research and inspiring creative.
You are curious about employee experience, internal and organizational communications, or workplace culture.
SKILLS
Excellent organizational and project management skills: You’ve worked in the Google Suite, you love breaking down projects into to-do lists, and you know how to stay on top of a busy schedule.
You’re able to analyze a variety of information (research, interviews, data, etc.) and synthesize findings in an organized, easily digestible way.
Proficiency in Microsoft Office Suite (PowerPoint, Word and Excel) and Google Suite (Google Slides, Google Sheets, Google Docs)
Other comms tools you’ll get to use: Zoom, Microsoft Teams, Asana, Trello, Slack
EXPERIENCE
You’re a recent college graduate or an undergraduate Junior or Senior pursuing degrees in related fields, such as Marketing, Communications, Digital Communications/Media, Business Administration, Psychology, Sociology, Anthropology, etc.
Prior internship experience in an agency or startup preferred, but not required.
LOGISTICS
Internship program dates are June 4, 2024 – August 30, 2024
We’re absolutely willing to flex on these dates, depending on your school schedule
Up to 40 hours per week
Observed Holidays:
July 4th – CLOSED
Compensation: $20/hour up to 40 hours/week.
To be considered, please send ALL of the following in an email to hello@teamintegral.com with the subject line, “2024 Client Management Internship”:
A resume
A cover letter (bonus points if you share your thoughts about The Integral Index.)
Answer the following question: describe your communications style in 1-2 words and then explain.
Once you have submitted the above via email, we will contact you via email on whether or not you have been selected to move forward with an interview, and provide details on next steps.